Shipping policy

Thank you for visiting and shopping at Following are the terms and conditions that constitute our Shipping Policy.


All orders are processed within no more than 24 hours and all orders are sent to the shipping company in no more than 7 days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Delivery delays can occasionally occur. ships to addresses within Romania.


You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The email will be sent by and will have the following subject line: A shipment from order (#ordernumber) is on the way – The tracking number will be active within 24 hours.


We stand right by our customers every step of the way. So, if you have questions regarding the product, the order or the shipping process, we’re here to help. All you have to do is to write us an email, any day for the week at

CUSTOMS, DUTIES AND TAXES is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

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